Aegis Posted February 19, 2010 Report Share Posted February 19, 2010 I don't understand this "Vista" problem i run vista and only had to run it administer this last update. If you can't i suggest going into the property's and making it autorun as administer. It should not proceed if it does you must reinstall and do as said before. :[ Quote Link to comment Share on other sites More sharing options...
Snare Posted February 21, 2010 Report Share Posted February 21, 2010 Ya I ran it as admin and its the generic windows error message. > .hack//The World (Engine) has stopped working > A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Quote Link to comment Share on other sites More sharing options...
gm112 Posted February 21, 2010 Report Share Posted February 21, 2010 Ya I ran it as admin and its the generic windows error message. > .hack//The World (Engine) has stopped working > A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. That would be a crash.. try... clearing up your resources, reinstalling the game, see if that works? If the problem proceeds, might need to look into the problem a bit more(ugh, tired) Quote Link to comment Share on other sites More sharing options...
hawthorneluke Posted February 21, 2010 Author Report Share Posted February 21, 2010 I'm probably completely wrong... But that sort of reaction may also be possible if you don't have DirectX installed (or a very old version), maybe? lol (No other idea why game maker wouldn't run at all >_<) Quote Link to comment Share on other sites More sharing options...
solidei Posted March 14, 2010 Report Share Posted March 14, 2010 Okay, new here. First of all, there's like an "Unexpected problem" when I click on the Engine in the game File Folder. Secondly, when it showed me the news, I clicked Play The game, and it showed me some log-in thing; I chose the first...Didn't work out (an error), tried the second thing putting mi forum's name and password, the same happen. It says exactly this: Windows detected an error and must close this program. - Failed to load game data. File seems corrupted -.-Maybe it's a silly thing, but I truly want to play this game and things like these always get on my nerves. To help a little bit, I made some screenshots: The News and Updates of the Version Window Log-in Window Shit Man... Thanks to you all. Quote Link to comment Share on other sites More sharing options...
hawthorneluke Posted March 15, 2010 Author Report Share Posted March 15, 2010 When you chose the first, what error did you get exactly? "an error" doesn't help us work out the exact problem and then how to fix it. That log in thing is for you to run the application as another user on your computer, such as the computer's administrator. Do you own an administrator account on your computer? When you tried running "Engine.exe" did you just get that one "unexpected error" message and that was it? Absolutely no other change before or after that error? What are the specifications of your computer? (type "dxdiag" into start>run) Processor? amount of RAM? Graphics card (and amount of video memory)? Quote Link to comment Share on other sites More sharing options...
SpiralMask Posted March 27, 2010 Report Share Posted March 27, 2010 im having the same problem as solidei--minus the 'program may be corrupt' popup. when i run the engine from C: it pulls up the window error window: ".hack//The World (Engine) has encountered a problem and needs to close. We are sorry for the inconvenience." nothing else seems to be having a problem. also, system specs are: Quote Link to comment Share on other sites More sharing options...
hawthorneluke Posted March 28, 2010 Author Report Share Posted March 28, 2010 Strange. Why would "engine.exe" be in C: ? You downloaded it and installed it right? Then if you run "the world.exe", you should get an window with news and the ability to download updates. After downloading the required updates, you should be able to click "Play Game"? Quote Link to comment Share on other sites More sharing options...
SpiralMask Posted March 28, 2010 Report Share Posted March 28, 2010 Strange. Why would "engine.exe" be in C: ? You downloaded it and installed it right? Then if you run "the world.exe", you should get an window with news and the ability to download updates. After downloading the required updates, you should be able to click "Play Game"? i ran engine .exe from "C:Program Filesdot hack The WorldData" to test it after running it normally had the popup.I've installed it normally, it pulls up the update screen, allows me to download upadtes, and when i click 'play game', the (".hack//The World (Engine) has encountered a problem and needs to close. We are sorry for the inconvenience.") popup occurs. Quote Link to comment Share on other sites More sharing options...
hawthorneluke Posted March 28, 2010 Author Report Share Posted March 28, 2010 I see. I have absolutely no idea why that error comes up then >_< (Especially seeing as its a very generic one that gives no info as to why it errored :D) All I can suggest is trying to install to different locations, such as my documents and updating your drivers. Quote Link to comment Share on other sites More sharing options...
SpiralMask Posted March 29, 2010 Report Share Posted March 29, 2010 no problem, i'll experiment and report my findings if the situation remedies itself. and thanks muchly for your help :D Quote Link to comment Share on other sites More sharing options...
hawthorneluke Posted March 29, 2010 Author Report Share Posted March 29, 2010 Sorry I can't be of any more help right now. Keep trying and reporting what you can and we should hopefully get somewhere though. Quote Link to comment Share on other sites More sharing options...
Kasei Posted May 4, 2010 Report Share Posted May 4, 2010 Hey, whenever I load up the game, I get three error messages, it get's to 21% on the Loading external File Data screen, then gives me a group of errors: Failed to load file (settings.dat). then: Failed to load external data. Make sure that you are starting the game from the main launcher (The World.exe) and not from Engine.exe and that you are connected to the internet. Then: Failed to load external data. (3.2) WHAT DO I DO? Help appreciated. Quote Link to comment Share on other sites More sharing options...
hawthorneluke Posted May 4, 2010 Author Report Share Posted May 4, 2010 You may be able to easily fix that by reinstalling the game to somewhere like your desktop or my documents (instead of the default program files). Quote Link to comment Share on other sites More sharing options...
Kasei Posted May 5, 2010 Report Share Posted May 5, 2010 Now it says Error: Cannot read the game data, or something like that.... Quote Link to comment Share on other sites More sharing options...
lelouchxLamperouge Posted May 5, 2010 Report Share Posted May 5, 2010 Now it says Error: Cannot read the game data, or something like that.... Go to where you have the game installed, and double click the /theworld.exe/ in there. That should work. Quote Link to comment Share on other sites More sharing options...
Kasei Posted May 5, 2010 Report Share Posted May 5, 2010 Gives me the same message. Quote Link to comment Share on other sites More sharing options...
lelouchxLamperouge Posted May 5, 2010 Report Share Posted May 5, 2010 Gives me the same message. . . . That's odd... I don't know much about it.. but what OS are you using? Quote Link to comment Share on other sites More sharing options...
Kasei Posted May 6, 2010 Report Share Posted May 6, 2010 .....I'll go ahead and ask; what's an OS? Operating System? I'm using Windows XP Quote Link to comment Share on other sites More sharing options...
hawthorneluke Posted May 6, 2010 Author Report Share Posted May 6, 2010 Yeah. It says that as soon as you run "The World"? and nothing else happens at all? All I can recommend right now is you uninstall it, go to where you installed it (program files?) and delete the dot hack The World folder entirely. Then re-download and install the game, but this time somewhere like my documents. Also, is your account on XP an administrator account? Quote Link to comment Share on other sites More sharing options...
lelouchxLamperouge Posted May 6, 2010 Report Share Posted May 6, 2010 I'm at a loss here myself. If your account isn't an administrator account, then you might be in a fix there. Quote Link to comment Share on other sites More sharing options...
Kasei Posted May 8, 2010 Report Share Posted May 8, 2010 Yes it's an administrative account. So, I took hawthorneluke's advice, and ended up getting a new error: This computer does not appear to be able to handle surfaces (1.2) and then it closes...... Quote Link to comment Share on other sites More sharing options...
lelouchxLamperouge Posted May 8, 2010 Report Share Posted May 8, 2010 hmm... Kasei add me on MSN and I'll try to offer some help from there. my msn: tidus10205@hotmail.com Quote Link to comment Share on other sites More sharing options...
hawthorneluke Posted May 8, 2010 Author Report Share Posted May 8, 2010 lol awesome. First time I've seen that error check I purposely put in aaages ago be effective :D Bad news is, you need a better graphics card :P Quote Link to comment Share on other sites More sharing options...
Kasei Posted May 9, 2010 Report Share Posted May 9, 2010 FFFFFFFFFFFFFFFFFFFFFFFFFFFFF ..... ................ -murderous intent- -off to get one, i guess- Quote Link to comment Share on other sites More sharing options...
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